About this policy

The Privacy and Cookie Notice provides information about how Yarmouk collects and processes your personal data when you visit our website or apps

Data that is collected

We collect your personal data to continuously provide and improve products and services.

We may collect, use, store and transfer the following different types of personal data about you:

Information that you provide to us: We receive and store the information you provide to us, including your identity data, contact information, order delivery address, and financial data.

 Information about your use of our website and/or our applications: We automatically collect and store certain types of information related to your use of Yarmouk, including information about searches, views, downloads, and purchases.

Information from third parties and publicly available sources: We may receive information about you from another party including our carriers, payment service companies, merchants/brands, and advertising service companies.

How do we use cookies

A cookie is a small file of letters and numbers that we put on your computer if you agree.

Cookies allow us to be a distinct user from other users of our website and applications, which helps us provide you with an enhanced browsing experience. For example, we use cookies for the following purposes:

Knowing the number of visitors, calculating their number, and knowing how visitors move on the site upon use, which helps us improve the site, for example, making sure that users can find the products they are looking for).

Define your preferences and subscriptions, such as language settings, saved products, products that were placed in the shopping cart, and Yarmouk membership

Send commercial and advertising messages that suit your interests.

 How your data is used

We use your personal data to operate, provide, develop and improve the products and services that we offer, including the following:

Register as a new customer.

Processing and delivery of your requests.

Managing your dealings with Yarmouk.

Enabling you to participate in offers, contests, and surveys.

Improving our website, applications, products, and services.

Make recommendations/advertisements for products or services that may interest you.

Comply with our legal obligations, including verifying your identity when necessary.

Detect any fraud

 How is your data shared?

We may need to share your personal data with another party for the following purposes:

Selling products and services: In order to know your products and services that you have purchased from Yarmouk, we may be asked to provide your personal data to these other parties.

Working with third-party service providers: We partner with other parties to perform certain functions on our behalf. Such as: completing orders for products or services, delivering orders, analyzing data, providing marketing assistance, managing payments, transferring content, evaluating and managing credit card risks, and providing customer service.

Business Transformation: As we continue to develop our business, we may sell or buy other businesses or services. Therefore, customer information may be transferred with other business assets in such transactions.

Fraud and Abuse Disclosure: We disclose account information and other personal data to other companies and organizations to protect against fraud, reduce credit card risk, and comply with the law.

When your personal data is shared with other parties, the following steps are taken:

The third-party is required to consent to the use of your data under the terms of privacy, cookie notice, our privacy policy, and by the law

Only allow them to process your personal data for specific purposes and by our instructions. The service providers are not permitted to use your personal data for their own purposes

International transfer

We may transfer your personal data to sites in another country if this is permitted and by the laws in force in your country.

In the event of the international transfer of your personal data, we will continue to respect your legal rights under the terms of the Privacy and Cookie Notice and the laws in force in your country.

 Data security

We have put in place appropriate security measures and procedures to prevent your personal data from being lost, used, or accessed in an unauthorized manner, by mistake, alteration, or disclosure.

Besides, we limit access to your personal data by employees, agents, contractors, and other parties before knowing their commercial purposes, and they will only process your personal data based on our instructions and with complete confidentiality.

Yarmouk has procedures to deal with any suspected violation of personal data and it will notify affected individuals and operating entities, as we are legally obligated to do so.

Your legal rights

The personal data that we keep about you must be accurate and up-to-date, so please let us know if your personal data changes.

Under specific circumstances, you have rights under data protection laws regarding your personal data, including the right to access, correct, or delete your personal data, and the right to object or restrict the processing of your personal data.

additional information

If you want to know more information about how your personal data is processed, or if you want to exercise your legal rights regarding your personal data